Frequently Asked Questions

You may qualify if you're enrolled in a Pennsylvania Waiver program (OBRA Waiver or Community HealthChoices (CHC)), assessed as needing nursing‑facility‑level care, and unable to prepare meals independently. Your Service Coordinator authorizes the benefit.

Nothing. If you're approved through PA's OBRA Waiver or Community HealthChoices (CHC), meals are covered under your approved service plan — no copay, no out‑of‑pocket cost, no hidden fees.

Core delivery routes cover Philadelphia, Bucks, Montgomery, Delaware and Chester counties. We also serve Lehigh, Northampton, Berks and Lancaster, and review requests from anywhere in Pennsylvania. Don’t see your area? Call us — our footprint is growing.

Once your Service Coordinator submits authorization, deliveries usually begin within a few business days. Many clients eat their first FreshMeals dinner within a week of calling us.

Renal (low sodium, controlled potassium and phosphorus), diabetic and carb‑controlled, cardiac / heart‑healthy, gluten‑free, pureed and mechanical‑soft (soft, minced-moist and pureed textures), and high‑protein senior portions.

Meals arrive cold or frozen in food‑safe packaging, ready to be refrigerated or frozen. Most heat in 2–3 minutes in the microwave. Reheating instructions are printed on each meal.

Yes. We rotate weekly menus and accommodate preferences, allergies and cultural cuisines whenever possible. Tell us what you like and don't like during intake.

Yes. We offer a self‑pay option for individuals and families who don't qualify for Waiver coverage. Call 267-902-8747 for current pricing.

Call 267-902-8747 or submit our eligibility form. We confirm your Waiver enrollment, coordinate with your Service Coordinator, and start delivering within days.

Just call us. There's no contract — pause or cancel any time with no penalty.